How can we help?
Find answers to common questions, or get in touch if something isn't working as expected.
01Common questions
Quick answers.
01How do I use a prompt?
Open the resource, add any requested details, and copy the customized prompt into a supported AI tool. Review the response before relying on it.
02Why can't I open a Pro resource?
Pro resources require an active eligible membership. Sign in and check your plan under Billing & Membership. If you believe you should have access, contact support.
03My sign-in link didn't work.
Sign-in links expire and only work in the browser that requested them. Request a new link from the same browser, and check your spam folder if it doesn't arrive.
04Can I request a new resource?
Yes. Tell us what you're trying to accomplish and what kind of resource would help. We review suggestions as we plan updates to the library.
05Can I cancel a monthly plan?
Yes. Visit Billing & Membership to cancel future renewals.
02Contact
Still need help?
Tell us what happened and include the relevant resource name, if there is one. Please don't send passwords, private client records, or payment-card numbers.